The Staff of Bemis, Roach & Reed
At Bemis, Roach & Reed our goal is to provide the highest quality legal care possible to ensure that all of our clients leave feeling satisfied with the service and care they received during their time with us. Over the past 23 years we have had the privilege to represent many social security and long term disability clients in Austin and throughout the state of Texas who have been wrongly denied their disability benefits. If we can help you in any way please feel free to contact us at 512-454-4000.
– The Staff of Bemis, Roach & Reed.
Protecting the rights of the disabled since 1993.
Ronda Roach, Office Manager/Bookkeeper
Ronda has been with Bemis, Roach & Reed since its inception in 1993. She is married to firm partner, Lonnie Roach, and while she began working with the firm solely by handling the bookkeeping, her role has evolved over the years to cover a plethora of other duties under her unassuming title. As Office Manager, Ronda is in charge of all marketing and advertising for Bemis, Roach & Reed, as well as managing all HR responsibilities. She genuinely cares for the future of our clients and is always looking for innovative ways to assist and streamline the process from intake to resolution. Ronda’s dedication to excellence and to the vitality of the firm is apparent in all she does, and her organization skills and attention to detail keeps the office running like a well-oiled machine.
Dora Hudgins, CPLS, CP, Litigation Paralegal
Dora has worked in the legal profession since 1980. She has worked primarily in the areas of personal injury, employment, ERISA insurance law. Dora earned her CPLS designation, (Certified Professional Legal Secretary), in 1990 from the National Association of Legal Secretaries. In 1992, she earned a paralegal certificate from the paralegal program at Huston-Tillotson University and in 1993 was certified as a CP, (Certified Paralegal), by the National Association of Legal Assistants.
Dora has been active in the legal community and has served as President of the Austin Legal Secretaries Association and as President of the Capital Area Paralegal Association. She is a member of the State Bar of Texas, Paralegal Division.
Dora has worked as a paralegal with Bemis, Roach & Reed for almost twenty years, first from 1996 to 2005 and then from 2005 to the present. She currently works with Lonnie Roach in his ERISA disability practice. Over the course of her nearly twenty years, Dora has helped thousands of clients
Sammie Frazier, Litigation Paralegal
Sammie holds a paralegal certificate, a B.A. in History and an M.A. in Legal Studies from Texas State University. She began her legal career in 1998 and has worked as a litigation paralegal in intellectual property, oil & gas, employment, personal injury, and disability law.
Sammie joined Bemis, Roach & Reed in 2010 as Mr. Reed’s paralegal and assists him with his ERISA and private disability dockets. She and Mr. Reed have an active litigation practice and she is no stranger to the court house. Her experience allows her to comfortably manage cases in federal courts, state courts, and in administrative hearings.
Craig Roach, Social Security Disability Paralegal
Craig has worked in the legal profession since 2009. He has worked primarily in the areas of Social Security Disability and Supplemental Security Income. In 2010, Craig earned a paralegal certificate from the paralegal program at Huston-Tillotson University.
Craig began working as legal support in 2009 and as a paralegal with Bemis, Roach & Reed in 2010. He currently works with Greg Reed in his Social Security disability practice. Craig personally knows each and every Social Security client at the firm. He meets with the clients, along with Mr. Reed, and processes initial claims, appeals, and medical record inquiries during the application process.
Ann Gleason, Legal Support
Ann graduated with a BS in Business from Marywood College, Scranton PA. After graduation, she took a job with IBM as a Project Manager. Ann retired from IBM after 30 years. Ann joined Bemis, Roach & Reed in 2013 and has put her project management skills to work in our Long Term Disability practice. Ann supports Dora Hudgins, Mr. Roach’s Paralegal and helps with the accounting.
Stephanie Dickson, Receptionist
Stephanie started her career as a Flight attendant. This is where she learned her outstanding customer service skills. She then transferred those customer service skills to become a receptionist at a large Houston law firm. Stephanie joined Bemis, Roach & Reed in 2008 and has been a great asset in her ability to multitask and be a good first impression for our law firm.
Claudia Perez, Social Security Disability Paralegal
Claudia completed the Graduate Paralegal Certificate Program through Rice University, where she acquired the training and skills necessary to efficiently conduct legal research and draft legal documents and pleadings. Claudia was raised in Venezuela, and she obtained her Bachelor’s Degree through the Central University of Venezuela in 2009, graduating at the top of her class. She is fluent in Spanish and English and proficient in Japanese. Her accomplishments also include a scholarship awarded to her in 2005 to participate in the Ship for World Youth Program sponsored by the government of Japan. Several years later, she served as liaison and interpreter between Japanese and Venezuelan sports teams in her hometown of Caracas. After moving to Texas in 2011, Claudia subsequently earned an Associate’s Degree from Houston Community College with a 4.0 GPA and highest honors.
Claudia currently works most closely with Lloyd Bemis in his Social Security Disability practice. She is excellent at handling multiple tasks, while taking care to prioritize and follow up with every client accordingly. Her diligence and ethical standards enable her to provide high quality work to our clients.
Will Munsel, Senior Intake Specialist.
As our Senior Intake Specialist, Will is an expert in aiding individuals who come to us seeking counsel for Social Security and Long Term Disability, treating them with sensitivity and respect. He began his career at Bemis, Roach & Reed filling the dual role of Medical Records Clerk as well as IT support, and he continues to give technical support as needed. An Austin native, Will has always been passionate about giving back to the community. In the past, he volunteered for Relay for Life and has worked as a volunteer fire fighter in Elgin. Raising 5 children, who range in age from 4 months to 17 years, has afforded him the patience and empathy required to fulfill his current integral role with the firm.
Tiffany Rupkey, Intake Specialist
Tiffany obtained Paralegal certification through the University of Texas at Austin’s Professional Development Program in 2012 and exudes an eagerness for growing her legal prowess since joining Bemis, Roach & Reed. Her prior experience includes 10 years at Scofield & Scofield, P.C., an estate planning law firm in Austin. She is a Notary Public and was also a bank teller for the Austin Telco credit union for several years. She continues to exhibit organization skills and quality customer service, which are essential to her role here at our firm. Tiffany is excited to utilize her paralegal education with us in the important position of Intake Specialist, aiding those going through difficult times.
Trisha Wilson, Social Security Case Manager
As Social Security Case Manager, Trisha conducts interviews with clients, completes initial applications and assists in filing appeals, ensuring all information is accurate and up to date. Trisha began her work at Bemis, Roach & Reed as an Administrative Assistant, where she made her eagerness and aptitude for learning apparent early on. She quickly moved into the position of Intake Specialist, where she obtained experience and knowledge in the areas of Social Security and Disability. Trisha’s background includes Internet Marketing Consultant, as well as several years in the customer service industry. Her positive energy and compassion for the clients are of great value in her current role as Social Security Case Manager for the firm.
Paul Cash, Long Term Disability Paralegal
Paul is a certified Paralegal, specializing in Long Term Disability. He began his legal studies in 2011 at Lee College in Baytown, Texas, where he graduated with honors from their Paralegal Studies Program. During his studies, he enjoyed being a member of the Houston Metropolitan Paralegal Association and acquired knowledge in many areas of law including Personal Injury, Family Law, and Administrative Law. Paul earned a BA in English from Howard Payne University where he acuminated his excellent writing and collaboration skills.
He joined Bemis, Roach & Reed in 2015 as a Legal Blogger and has since drafted blogs each week for the firm. He has done extensive research on topics related to Social Security and Disability and created a comprehensive guide to Social Security Disability Insurance. Paul’s legal experience also includes work as a Corporate Paralegal and a Personal Injury Paralegal. He is Notary Public, a member of the Capital Area Paralegal Association and is NALA certified. Paul is able to manage a high number of claims while maintaining client relationships through effectively gathering information and communicating case statuses.
Melissa Hileman, Medical Records Specialist.
Melissa is our full time Medical Records Specialist. She is responsible for requesting, maintaining and accurately accounting for medical records, as well as assisting with the development of claims folders in preparation for upcoming disability hearings and deadlines. She acquired extensive experience as an administrative assistant prior to her role with our firm and has an eye for detail. She volunteered for several years with Blind Children’s Learning Center in Santa Ana, California before joining their staff as Program Secretary and Volunteer Coordinator. She then worked her way up to Billing Coordinator at the Learning Center before her family moved to Texas in 2010. She has 10 years of combined experience in Accounts Receivable and Payable positions, as well as proficiency in ordering medical records through various vendors. As the mother of a child with special needs, Melissa is an advocate for individuals with disabilities. This has given her many years of practice dealing with the complicated procedures involved in obtaining services, which makes her a great asset to our firm.
Rachel Reed, Administrative Assistant
Rachel received her Bachelor’s Degree from Texas State University in 2013, where she studied Spanish and Psychology, graduating in the top 15% of her class. Her role at Bemis, Roach & Reed puts her in frequent communication with both current and potential clients, as she is often the point of contact for assisting clients with completing the necessary paperwork that can oftentimes be confusing to those unfamiliar with the complicated Social Security processes.
Prior to her current role at Bemis, Roach & Reed, Rachel worked as a Registered Behavior Technician, where she practiced Applied Behavior Analysis therapy to bring about positive and lasting change in children with learning and cognitive disabilities. She has also volunteered with the Austin non-profit, Communities in Schools, where she mentored at-risk youth, and she is a certified yoga instructor, which she practices in her spare time. As a natural “people person”, Rachel is excellent when it comes to putting the clients’ needs first and is always willing to lend a sympathetic ear.
Monica Mendez, Social Security Case Manager.
As Social Security Case Manager for partner, Greg Reed, Monica is proficient in assisting clients with all aspects of filing and appealing Social Security Disability claims. She began studying law in Hobbs, New Mexico where she was born and raised and is bilingual in Spanish and English. In 2012, she received an Associate’s degree in Criminal Justice in her hometown but shortly thereafter made the move to Austin, Texas to begin her career as a legal assistant. She came to Bemis, Roach & Reed after some time at another local firm and has since expressed her appreciation for the kindness and compassion emanated here by all. Monica has been a great addition to our firm with her stellar organization skills, outstanding customer service, and dedication to the clients.